Terms and Conditions
At One2All Services, we pride ourselves on doing our best to meet defined goals and fulfil client digital marketing needs, but it is necessary to ensure that a few simple things are outlined on paper should any unforeseen questions or issues arise. By hiring us, the client agrees to the underlying terms and conditions.
Price Estimates:
The prices quoted in any proposal provided by One2All are based on an assessment of the information received from the client on the date of the proposal and are only an estimate. The client acknowledges that if One2All determines additional work not documented in the proposal is needed, the cost will be impacted. However, before One2All proceeds, the client will have a chance to examine and approve these modifications.
Content:
The client agrees to provide us with everything necessary to complete the project, including the logo, text, images, link(s) to social media, hosting credentials (if applicable), and any other information we request as we need it, in the format we require.
Time Estimates:
We wish to avoid any delays. Deadlines work both ways, and the client as well will be bound by any dates/timelines that we set forth. We cannot be held responsible for a missed website launch date or deadline if the client has not provided all content and/or revisions on time. Please also keep in mind that we rely on the client and their team to provide us with the necessary assets (including but not limited to website text, photos, social media, products, pricing, etc.) and approvals in order for us to work on the client's website and to avoid impacting the client's website launch date.
Migration of Website:
Once the project deliverables have been approved, we require full payment of the client project’s remaining balance before migrating the client website onto the client domain. From the time the website is completed and ready for launch, clients have a maximum of 30 days to provide us with client hosting and domain information (if applicable). If that information is not provided, there’s a possibility that the website will be removed from our server without notice. Extensions can be provided upon written request.
Error Review:
We provide the client with a 30-day window from the date of website migration to the client domain for error review. This does not include new website revisions, but errors that may have occurred during migration. It is the client's responsibility to review the client's website during this time and point out any errors that need to be corrected. Any error that the client finds after this period will be charged. Paid maintenance can always be hired as required.
Renewals:
Any service, like a domain name, website hosting, email hosting, SSL certificate, etc., if purchased from One2All will be renewable annually. The renewal date will start from the date when the service has been booked. The renewal cost is mentioned within the proposal; however, the renewal cost may vary in the following years.
Renewals Payment:
All the renewals are to be paid one week prior to the renewal date. In case of delay, a website reactivation fee may be applied.
Browser Functionality:
All of our websites are tested for functionality on current Safari, Chrome, and Firefox internet browsers. We do not guarantee that the client website will look exactly the same on every screen and may appear differently due to varying screen resolutions and aspect ratios.
Allowances:
You're responsible for the cost of any outside paid assets. This includes, but is not limited to, hosting, domains, SSL certificates, third party plugins, stock images, and premium fonts. In addition, we cannot be held liable for the functionality of third-party plugins or software, recommended or otherwise.
Exclusive Design Credit:
We’re proud of our work and reserve the right to apply the text “Website by One2All” to the client's website. Should the client wish to remove the credit, they can request it in advance. Removal of our name does not mean surrendering our design credit to any other party. Without our expressed consent, the client agrees that “Website by One2All” will be visibly displayed on the client's site, acknowledging design credit.
Liability:
One2All will do everything possible to build clients an amazing website, but we accept no liability for client sales, revenue, and/or the success of the client website/business directly, indirectly, or consequentially. “Fuel Your Passion” At “"One2all IT Services"”
